General

How to Upgrade to Office 2021

To prepare for the migration to M365, all devices should be using Office 2021. We’ve put together a guide to help you determine IF you need to upgrade, and then HOW to install Office 2021 from the Software Centre on your computer.

Upcoming Changes to UBCO Hot Desk Telephone Service

Do you have a UBCO Hot Desk telephone service?  What you need to know about upcoming changes!   On November 16th starting at 10 pm, UBCO IT Voice Services will be updating the campus Hot Desk telephone service and simplifying user access. Currently, Ho…

Printer Software Changes, Family Day Weekend (February 19-21)

On Family Day weekend, UBCO IT will be rolling out a change to printers to migrate the credentials required from Novell to Campus-Wide Login (EAD) credentials.

2021 Holiday IT Support Hours

During the winter break, the Service Desk will be closed to walk ups and phone support from December 27th to January 3rd, 2022

Monthly Forced Reboots for UBC Managed Windows Devices

New mandatory forced restarts on UBC supported computers are being implemented to stay compliant with UBC’s information security standards.

UBCO IT Managed macOS Upgrades

To stay compliant with UBC’s information security standards, macOS needs to be updated to at least macOS Catalina. Starting November 22, centrally managed Mac desktops and laptops at UBC Okanagan will receive notifications in the lower right-hand corne…